SPEAKING TOPICS:

My program is perfect for any group that is interested in a fun, informative and interactive session on the topic of business innovation.  I will have your group up on their feet for about 10 minutes during the session as everyone will learn to juggle (in three separate 3 - 4 minute segments).  The main portion of my presentation relates the steps in learning to juggle to the steps in the business innovation process.  Innovation is the most important leadership and managerial trait in 21st century business.  I customize the innovation presentation to your audience. Your audience members will find actionable takeaways that can transform their lives and their organizations, including the following:

- Identify client problems and challenges

- Generate ideas to solve those problems

- Evaluate the top solutions

- Design the optimal solutions to improve the customer or client experience

BIO:

Len Ferman is an adjunct professor of management at the University of North Florida where he teaches courses that he developed on business creativity and innovation.  Len is also a faculty member of the American Management Association.

In 2013, Len founded Ferman Innovation to help companies generate and evaluate breakthrough ideas to improve the customer experience.

Prior to founding Ferman Innovation, Len spent 25 years with Fortune 100 companies managing customer experience research and innovation.  Len held senior positions at AT&T, Barnett Bank and Bank of America where he introduced many new products, led the front end of innovation and served as head of ideation.  He developed the Idea Tournament™ process to identify and select the optimal concepts for development.

Len is a frequent speaker at major business conferences on innovation, including a keynote speech at the Customer Experience Leaders Summit in Miami in 2014.

Len is also a 7-time gold medalist at the World Joggling Championships, which combines running with juggling.

Len holds two masters degrees from Duke University (M.B.A. in Marketing and a Master’s in Economics).  

Len Ferman is an adjunct professor of management at the University of North Florida where he teaches courses that he developed on business creativity and innovation.  Len is also a faculty member of the American Management Association.

In 2013, Len founded Ferman Innovation to help companies generate and evaluate breakthrough ideas to improve the customer experience.

Prior to founding Ferman Innovation, Len spent 25 years with Fortune 100 companies managing customer experience research and innovation.  Len held senior positions at AT&T, Barnett Bank and Bank of America where he introduced many new products, led the front end of innovation and served as head of ideation.  He developed the Idea Tournament™ process to identify and select the optimal concepts for development.

Len is a frequent speaker at major business conferences on innovation, including a keynote speech at the Customer Experience Leaders Summit in Miami in 2014.

Len is also a 7-time gold medalist at the World Joggling Championships, which combines running with juggling.

Len holds two masters degrees from Duke University (M.B.A. in Marketing and a Master’s in Economics).