Elaine Simpson is a passionate National Speaker, Consultant, & Trainer with offices in Detroit, Michigan and Phoenix, Arizona. Her passion for speaking and helping others began early on and it has stayed with her ever since. As an identical twin within a set of triplets born on Christmas day, Elaine has always strived to stand out from the pack and goes above and beyond to create workshops, trainings, and keynote presentations that are unique, energizing and equally as engaging.   Sharing her positive and not so positive stories about being a triplet and her 30+ years in property management and hotel management, Elaine uses her experiences, struggles, successes and stories, the good, bad and the ugly, to connect and relate to anyone who has customers and/or employees. With humor and interactive exercises, Elaine grabs the audience and takes them for a ride that they will enjoy, remember and learn from.

Listed below are the sessions currently offered by Elaine Simpson and Occupancy Solutions.  All sessions are customizable to meet your specific needs and can be modified to meet any length requirement whether it be an hour session, half day or a full day workshop.  Should you require education on a topic not currently listed below, Elaine is always willing and able to create custom sessions or series of sessions just to meet your specific needs…just contact Elaine Simpson of Occupancy Solutions to discuss your needs, concerns and ideas today!

• It's Fair Housing, Not Fear Housing - Fair Housing Compliance Solutions
• Hitting a Home Run - Basic Leasing Skills & Property Management Solutions That Will Lead to a Lease!
• Don’t Raise Your Voice, Improve Your Message – Strategic Communication Solutions For Management Professional
• Creating A Healthy Environment In The Workplace – Constructive Conflict Management Solutions
• Standing Out From The Crowd - Successful Marketing, Leasing & Resident Retention Solutions For The Affordable Housing Industry
• Converting A Problem Into An Opportunity - Creative Problem Solving Processes & Solutions That Work
• Rolling Out The Red Carpet And Unlocking The Secret To Positive Resident Retention & Loyal Guests Solutions
• Becoming A Master At Negotiation - Negotiation Skills, Techniques & Solutions Focused On A Positive Outcome
• Executing Success Strategies – Solutions For Overcoming Objections & Closing with Confidence 
• Proactive Strategies & Solutions for Increasing Revenue By Decreasing Resident Delinquencies 
• The Building Blocks of Successful Outreach & Networking – Solutions For Effective Marketing In Today’s Word
• Skills For Success – Solutions For Optimum Leadership And Supervision in The Property Management & the Hospitality Industries
• Building Your Dream Team – Effective Collaboration And Team Building Solutions For Your Business

Elaine Simpson has been employed in the housing industry since 1986. Starting on site as a leasing agent, she moved up, working as assistant manager, site manager, executive director and finally senior regional manager with communities in several states and portfolios containing more than 1400 units.  Ms. Simpson has worked for local and national industry leading companies and throughout her career, has trained new managers across the country, assisted in creating “Best Practices” and procedure manuals, participated in numerous task forces during national mergers, acquisitions and dispositions and headed “turn around” teams assigned to troubled communities, successfully increasing income while decreasing expenses and allowing the property to recover economic viability.  

With over 27 years of experience in the multi family industry, Elaine Simpson founded Occupancy Solutions, LLC to provide operations, marketing, leasing, training and consulting services for multifamily professionals of market rate, senior and affordable housing communities throughout the United States.   Occupancy Solutions assists communities by providing proven, cost-effective techniques and strategies that achieve increased occupancy, improve resident retention, minimize expenses and increase net operating income.  Ms. Simpson is a national speaker focusing on property management best practices including leasing, marketing, customer service, time management and Fair Housing. Ms. Simpson is a licensed real estate broker, a Certified Senior Real Estate Specialist, an Accredited Resident Manager, an NAA EI Faculty member and a Certified Assisted Housing Manager. Occupancy Solutions is proud to be a Women Business Enterprise Network certified business. Let Occupancy Solutions create solutions for your community. To learn more about the vast range of services Occupancy Solutions can provide, please visit www.occupancysolutions.comfor more information.